Hotel Rooms at the Ptarmigan (where San Diego Council would have stayed)
Details of the hotel can be found at: https://banffptarmiganinn.com/ . The hotel has hot tubs, a sauna, and a steam room (Hot tubs are open from 7am to 11pm) . It also has a restaurant that opens at 7am and serves breakfast until 10am. There are coffee shops nearby too. Check-in time is any time after 4pm - Checkout time is 11am. There is a parking structure - whose spots are available on a first come first serve basis. The Standard Rooms have a drip coffee maker and tea kettle (not the Keurig machines - in the photos - those are in their high-end rooms) , a Mini Fridge, a Flat Panel TV, a Clock Radio, Iron/Ironing Board (on request), and Hair Dryer. Rooms do NOT have a microwave, but there is a shared microwave in the lobby. Other Frequently asked questions whose answers are not found by Google..
- Check-in requires a Credit Card and ID (Passport).. for ONE person in the room
- Ski boots can be worn in the Hotel, Skis are NOT allowed in the rooms, Lockers in the ski locker-room are $10 each for the week (fits 2 skis or 1 snow board)
- Tap water is drinkable (actually tastes good).
- Ice/Vending Machines - not on site... IGA market is half a block away.
- Fitness Center - They do have one - it is very small - An exercise bike and treadmill, There is not a place to stretch out, there are no rollers, or "balls"
- Door Keys - They utilize RFID Key cards (which can be programmed on demand - everyone in the room can have one)
- Wifi - Free Wifi is offered that is secured with a password (not an open network). Ethernet (wired internet) is NOT available in the rooms
- Flat Screen TVs - These are NOT smart TVs (cannot "beam" to them). They do have an external HDMI port but you will need to bring an HDMI cable to use it
- Each room should have a USB charging port
- Ski Waxing Room - Yes there is a Ski Waxing Room - accessible with your room key.
- Laundry - There is no on-site laundry equipment. Nearest coin operated laundry is in the Cascade Mall Coin Laundromat (1 block away).
Transportation in Banff (local and to the mountains)
There is no Lyft or Uber in Banff - This usually comes as a surprise to people... but these services do not operate out of the Banff area. There ARE two taxi companies that operate out of Banff with a central dispatch service that can be reached at (403)-762-0000. Lyft and Uber DO operate out Canada, in big cities like Calgary (where we fly in/out of). It is conceivable one could get an Uber/Lyft driver to take you to/from Airport/Banff... but I wouldn't rely on it.
This is not to say that you can't find a car service in Alberta Canada... Both Uber and Lyft appear to have service support in Calgary itself.
There are two bus companies that operate out of Banff: Brewster and ROAM. The ROAM buses are the commuter buses, and provide transportation mostly within the confines of the town of Banff, although there are 2 lines that reach out to the ski areas. The ROAM buses are integrated with the Transit App so you can tell when they are scheduled to appear. This App is available for both Android phones and Apple iPhones. It is also the same App that can be used in Mammoth to track the busses service Mammoth Mountain. The ROAM buses are not free, but you can request a code for use with the ROAM buses, at the front desk at the Ptarmigan. If you find yourself out on the town, and without the code to ride free, the Transit App can be used to purchase tickets for the ROAM bus. People at the Ptarmigan will probably not need to take the ROAM buses, as our hotel is very very close to the very center of Banff. For details on the ROAM buses see "https://roamtransit.com/"
The second bus company operating out of Banff is called "Brewster Express". The Brewsters Coach lines is the company that runs the buses that go to the Ski Areas for "free" (are paid for my the ski areas). The Brewster coaches have "Luggage areas" beneath the buses in which all the skis will be stored, with the exception of the buses that run to Nordquay which more resembles a school bus (Nordquay is really close to Banff) with racks on its sides (Not sure Nordquay buses are Brewster buses). The time schedule for the Brewster Express will be posted as we get closer to the time of our trip. Last year the buses to Lake Louise and Sunshine ran about every 90 minutes, the trip taking about 45 minutes. The bus schedules last year were staggered so that if you missed one, you could choose to ski at another area, instead of waiting 90 minutes for the next bus to the given resort.. Please note that the Brewster buses do fill up... when they do, the drivers call for a backup bus... which can appear within 15-30 minutes if one is available... so don't be surprised to see people hiking with their ski gear to an earlier bus stop on the route if there is fresh powder to be had... to assure getting a seat on the first bus to the slope.. The Brewster coaches are heated, and you can wear your boots on the bus.. Please note where you get dropped off at the ski resort as your bus will pick you up at the same location... When it comes to returning back to Banff, be careful to get on the correct Banff bus! The buses returning to Banff don't have the same route once they get back to Banff. Make sure the bus you are getting on is going to the Ptarmigan (you should see signs listing the hotels being serviced on the "corrals" defining the line of people waiting to return to Banff). The buses returning to Banff appear to run much more frequently than the interval in which they leave from Banff to the resorts.. especially at the time the mountain is closing..
The two bus companies do NOT share the same location as their base of operation.. so beware if someone tells you they will meet you at the "bus station".. there are actually 2 different "Banff" central bus stations. When referring to the bus station, outside the bounds of Banff, the term "Banff Bus Station" usually means the "Brewster Transportation Centre" (which is a block away from the train station, just off Route 1). If you ask a Banff local where the Banff bus station is, many people will give you instructions to the Banff High School Transit Hub.. (downtown Banff on Banff Avenue).
Hidden Gems in Banff.
Banff itself has a lot of underground shopping. It does not look that big above ground, but if you go inside the malls you will find that some of the malls are quite large. There are also outlet stores, and discount shops. There is a "food court" below ground, in the Cascade Mall (https://cascadeshops.com/). This mall features a Columbia outlet, and the Laundromat. Address of the Mall is 317 Banff Ave... Our Hotel is 377 Banff Ave (right down the block). Looking for a good bargain on buying a snowboard or ski apparel - you need to check out the Rude Boys Snowboard Clearance Center... at 215 Banff Ave (underground) - Near the Helly Hansen outlet store.. The IGA Market (which has a large choice of Grab and Go items) is a half block behind the Ptarmigan and is open from 7am to 10pm. Banff has a lot of pubs and restaurants which offer pretty good happy hours.. Lastly you might check out one of the local hostels, as one has its own pub with great happy hour food AND you will find local residents advertising their wares and skills (like inexpensive ski tunes).
Local Media - When looking for what to do in Banff, make sure to checkout the "Rocky Mountain Outlook" (online at https://www.rmoutlook.com). This publication is a wealth of information listing every restaurant and links to their web sites, and lists all the events going on.
Need Cash? - Most banks in Canada feature ATMs. The closest bank/ATM to the Ptarmigan is ATB Financial, on the same block as the hotel... 24 Hour ATMs are also available with a block or two (downtown Banff). You will NOT find American Banks in Banff... but most banks and ATMs will accept American Debit cards. Address of the 24-hour ATMs:
- RBC Royal Bank - 117 Banff Ave
- TD Canada Trust - 210 Buffalo St
Cellular Service - If you need help with Cellular Service in Banff (and didn't buy into a US plan offering Canadian service), you can find it in the Cascade Mall at the "Source". They sell SIMS which you can insert into your phone by which you can access their local cellular networks (usually "Rogers" or "Telus" networks). Usually One month of service is $15.. with minimal "data". If you plan on using an "eSIM", you should purchase your "eSim" prior to leaving the US and make sure you load it PRIOR to leaving the US as you will need to do it via a WIFI network.
Cannabis - Bringing Cannabis across the border is not recommended - even though both US and Canada allow for its recreational use. Smoking it in the rooms is also not permitted. Cannibus stores are within a block or two of the Hotel, and close between 9pm and midnight (depending up which one you go to).